Orders with several products often ship in several parcels — sometimes from different production partners, on different days. That's normal, and each parcel is tracked separately.
On your order page every parcel has its own card: the carrier, the tracking link, the expected date, and which items are inside. One parcel arriving doesn't mean the rest aren't coming — check each card.
All parcels show "delivered" but something's missing? Report a problem and we'll sort it.