Customer Experience

Order

• How can I create an account?
• How do I place an order?
• What is my order status?
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Quote

• What products do we offer?
• How can I request a quote?
• How can I request a sample?
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Artwork

• Digital proof and Premium Artwork check
• What's important for my artwork file?
• How can I design my artwork online?
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Finance

• Which payment methods are there?
• How can I use a discount code?
• How can I request to pay by invoice?
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Design Online

• What is Canva?
• How do I use Canva?
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Customer Service

• How to contact us
• Our opening hours
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Delivery / Shipping

• When will my order be delivered?
• Can my order be delivered faster?
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Complaint / Help

• I’m not 100% satisfied, now what?
• When will my complaint be resolved?
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